Online Services

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Coronavirus Impact on College Services

The Los Rios Colleges have begun 100% remote operations including moving all classes and student services online until further notice.

Use the following online resources during the campus closure due to COVID-19.

Computer and Technology Resources

Adobe Creative Suite

Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.

  • Visit https://creativecloud.adobe.com and use your school credentials to sign in.
  • If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.
  • From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.


For more information on how to download or install apps, see Download and Install Creative Cloud Apps Help

Canvas Online Learning System

Many in-person classes are moving to Canvas, the online learning management system used by the Los Rios colleges.

Go to Canvas

If you are new to Canvas, then you can use the following resources to learn more about how to use the system:

Contact Canvas Support

You can call Canvas 24/7 Support toll-free, 24 hours a day, seven days a week:

  • For American River College students, call (844) 589-3851.
  • For Cosumnes River College students, call (844) 592-2203.
  • For Folsom Lake College students, call (844) 600-4947.
  • For Sacramento City College students, call (844) 612-7419.

Microsoft Office 365

If you are enrolled in the current semester, then you are eligible to use Microsoft Office 365, which includes Word, Excel, and PowerPoint.

Go to Office 365

Tech Assistance

Need some help with Canvas or Zoom? Or perhaps technology in general? FLC's Equity Center is offering you support!

Get Help

Internet and Wifi Resources

Free and Low-Cost Internet Plans

The National Digital Inclusion Alliance (NDIA) has compiled a list of current offers from ISPs that will help low-income households to acquire service at low or no cost. Most have eligibility limitations linked to income or program enrollment. The list also includes established, nationally available low-cost plans offered by nonprofit organizations. All offers are less than $20/month total cost (with no installation fees). 

View Free & Low-Cost Internet Plans

Other options:

AT&T is offering unlimited internet data and internet access for limited income households at $10 a month through the "Access from AT&T" program.

California Community Colleges students are eligible for the California Connects Mobile Internet service. This new mobile hotspot service, powered by Sprint, offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge, no contract required, for only $19.99 a month.

Free Public Wifi

Students can access free public wifi or hotspots in various public places in and around Sacramento. Use the following resources to learn more:

Financial Resources

Los Rios Student Emergency Fund

The Los Rios Student Emergency Fund provides immediate financial assistance (usually within 24 hours) to students involved in catastrophic or unexpected emergency situations. These one-time grants of up to $500 have no repayment obligation.

Apply for Student Emergency Fund

California College Student Emergency Support Fund

The California College Student Emergency Support Fund has launched to give one-time $500 hardship grants to students. Administered by Mission Asset Fund (MAF), the Fund is a statewide philanthropic response to address emergency needs for the state’s low-income college students, including undocumented immigrants, foster youth, and those who are housing insecure.

Apply for Student Emergency Support Fund

Online Student Support Services

Admissions & Records

Folsom Lake College Admissions and Records will assist students via email or zoom. Please email inquiries, forms, or petitions through admissions@flc.losrios.edu. Forms must be submitted using your student Los Rios Gmail email account. The Admissions Virtual Call Center is staffed Monday through Friday, 8:00 am to 5:00 pm.

Admissions and Records forms

Basic Student Needs

Do you not have access to food, clothing, housing, technology, or other basic needs as a result of the COVID-19 closures? Folsom Lake College has some resources available and can also connect you with other community resources. Let us know how we can help you by completing this short FLC Student Basic Needs Survey ASAP.

In addition, you may contact FLC's Equity Center for more information or view a listing of community resources.

Counseling

Please read carefully prior to scheduling your appointment

1st Time College Student

New students to college must complete a Los Rios Application and receive a Los Rios student ID number and complete the online Folsom Lake College Orientation prior to scheduling an appointment.

Returning to FLC after a Break

Returning Los Rios Students must complete a new Los Rios Application before scheduling a counseling appointment.

Current FLC Student with no Transcripts on File

Click the appropriate reason code.

College Transcripts From Outside the District

Scan your transcript to the counselor prior to your appointment. Find your counselor's email.

Veteran Students

Click the appropriate reason code. If there are no appointments available, please call counseling at (916) 608-6510 to schedule your appointment.

International Students

Click on the appropriate reason code. If there are no appointments available, call counseling at (916) 608-6510.

Athletes

Click on the appropriate reason code.

Make an Online Counseling Appointment

Financial Aid

Chat online with Financial Aid staff during these hours:

Monday through Thursday:
8:30 am to 5:00 pm (Lunch 12:30 to 1:00 pm)
Friday:
8:00 am to 12:00 pm

Make an Online Financial Aid Appointment

First Year Engagement Cohort

Join a First Year Engagement Cohort. Email flc-fysp@flc.losrios.edu or call (916) 608-6702 for more information.

Health & Wellness Services

The College Nurse is currently working remotely, answering emails and taking phone calls only at this time. If you are a student or Los Rios employee and need health and wellness resources/referrals, please email or call the College Nurse and she will respond as soon as possible.

hansenm@flc.losrios.edu
(916) 608-6782

Orientation

Complete an Orientation. Call (916) 608-6702 for more information.

Student Veterans

Please email your questions or request for virtual meeting at FLC-Veterans@flc.losrios.edu or call the Counseling Department at (916) 608-6510 to schedule your appointment.

Summer Launch 2020

Participate in Summer Launch 2020. Email flc-fysp@flc.losrios.edu or call (916) 608-6702 for more information.

WEAVE Confidential Advocate

If you have experienced sexual harassment, sexual assault, or domestic violence, your WEAVE Confidential Advocate is here to support you.

Call (916) 568-3011 or email WEAVE@losrios.edu Monday through Thursday 8:30 am to 4:00 pm.

Work Experience & Internship Program

One-on-one meetings via Zoom are available with each of our staff members by appointment. Students can make appointments by clicking on the respective Calendly link below: