Coronavirus Impact on College Services
The Los Rios Colleges have begun 100% remote operations including moving all classes and student services online until further notice.
Use the following online resources during the campus closure due to COVID-19.
Computer and Technology Resources
Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.
- Visit https://creativecloud.adobe.com and use your school credentials to sign in.
- If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.
- From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.
For more information on how to download or install apps, see Download and Install Creative Cloud Apps Help.
Many in-person classes are moving to Canvas, the online learning management system used by the Los Rios colleges.
If you are new to Canvas, then you can use the following resources to learn more about how to use the system:
- Review the Canvas Student Tour
- Review the Canvas Student Getting Started Guide
- Find answers in the Canvas Student Guide
Contact Canvas Support
You can call Canvas 24/7 Support toll-free, 24 hours a day, seven days a week:
- For American River College students, call (844) 589-3851.
- For Cosumnes River College students, call (844) 592-2203.
- For Folsom Lake College students, call (844) 600-4947.
- For Sacramento City College students, call (844) 612-7419.
If you are enrolled in the current semester, then you are eligible to use Microsoft Office 365, which includes Word, Excel, and PowerPoint.
Internet and Wifi Resources
The National Digital Inclusion Alliance (NDIA) has compiled a list of current offers from ISPs that will help low-income households to acquire service at low or no cost. Most have eligibility limitations linked to income or program enrollment. The list also includes established, nationally available low-cost plans offered by nonprofit organizations. All offers are less than $20/month total cost (with no installation fees).
AT&T is offering unlimited internet data and internet access for limited income households at $10 a month through the "Access from AT&T" program.
California Community Colleges students are eligible for the California Connects Mobile Internet service. This new mobile hotspot service, powered by Sprint, offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge, no contract required, for only $19.99 a month.
Students can access free public wifi or hotspots in various public places in and around Sacramento. Use the following resources to learn more:
- Find free Xfinity wifi hot spots
- Learn how to access free AT&T wifi hot spots
- Learn about free wifi in City of Sacramento parks
- See a list of free wifi status in City of Sacramento parks
- Learn about free wifi in Fremont Park
The Los Rios Student Emergency Fund provides immediate financial assistance (usually within 24 hours) to students involved in catastrophic or unexpected emergency situations. These one-time grants of up to $500 have no repayment obligation.
The California College Student Emergency Support Fund has launched to give one-time $500 hardship grants to students. Administered by Mission Asset Fund (MAF), the Fund is a statewide philanthropic response to address emergency needs for the state’s low-income college students, including undocumented immigrants, foster youth, and those who are housing insecure.
Online Student Support Services
Folsom Lake College Admissions and Records will assist students via email or zoom. Please email inquiries, forms, or petitions through email@example.com. Forms must be submitted using your student Los Rios Gmail email account. The Admissions Virtual Call Center is staffed Monday through Friday, 8:00 am to 5:00 pm.
Do you not have access to food, clothing, housing, technology, or other basic needs as a result of the COVID-19 closures? Folsom Lake College has some resources available and can also connect you with other community resources. Let us know how we can help you by completing this short FLC Student Basic Needs Survey ASAP.
1st Time College Student
Returning to FLC after a Break
Returning Los Rios Students must complete a new Los Rios Application before scheduling a counseling appointment.
Current FLC Student with no Transcripts on File
Click the appropriate reason code.
College Transcripts From Outside the District
Scan your transcript to the counselor prior to your appointment. Find your counselor's email.
Click the appropriate reason code. If there are no appointments available, please call counseling at (916) 608-6510 to schedule your appointment.
Click on the appropriate reason code. If there are no appointments available, call counseling at (916) 608-6510.
Click on the appropriate reason code.
The College Nurse is currently working remotely, answering emails and taking phone calls only at this time. If you are a student or Los Rios employee and need health and wellness resources/referrals, please email or call the College Nurse and she will respond as soon as possible.
Please email your questions or request for virtual meeting at FLC-Veterans@flc.losrios.edu or call the Counseling Department at (916) 608-6510 to schedule your appointment.
If you have experienced sexual harassment, sexual assault, or domestic violence, your WEAVE Confidential Advocate is here to support you.
Call (916) 568-3011 or email WEAVE@losrios.edu Monday through Thursday 8:30 am to 4:00 pm.
One-on-one meetings via Zoom are available with each of our staff members by appointment. Students can make appointments by clicking on the respective Calendly link below: