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Connect with Starfish

FLC Starfish Logo

Starfish provides you with feedback about your academic performance and helps you connect with members of your Success Network – your instructors, counselors, and support staff.

Log in to Starfish

What Can I Expect from Connect with Starfish?

  • Instructors may use Connect with Starfish to give you feedback on your academic performance.
  • Your instructors can raise flags when they are concerned about your academic performance or issue referrals if they think you'd benefit from a campus resource.
  • You will receive kudos to acknowledge your great work!
  • Your counselors and other support staff know about this feedback and are here to help you.

How Will I Use Connect with Starfish?

  • Take action if you get a flag and/or to do items.
  • Speak with your instructor, use a campus resource, and/or meet with a counselor to create an action plan.
  • Celebrate if you get kudos – stay focused and keep up the good work!

Who Can Help Me with My Connect with Starfish Flags?

  • Your instructor is a great place to start. Follow up with them for guidance on how to improve.
  • Reach out to your Success Network for help identifying academic options and campus resources.

FAQ

What is Starfish?

Starfish is an early warning and student tracking system designed to increase student retention and success. This online platform allows faculty to provide students with direct feedback about their course performance in the form of kudos, flags, and messages. When an instructor flags a student who may be struggling or facing barriers that make it difficult for the student to succeed in class, appropriate programs and offices are notified so that they can reach out to the student to provide additional support.

What is the Role of Success Coach?

Success Coaches are staff persons who are assigned as the first point-of-contact for categorical support programs, learning communities, or HomeBases (based on meta-majors). They provide support for case management and early alert referrals.

  • Serve as the contact point for students
  • Answer general questions and facilitate connections to appropriate support services
  • Respond to and assign referrals
  • Collaborate with respective success team
  • Coordinate interventions for students
  • Connect with instructional faculty regarding early alert referrals and student progress
  • Participate in support of orientations as applicable
  • Oversee Peer Mentors (for specific programs that offer this service)

What are Progress Surveys?

A progress survey is a snapshot of how students are doing in a course and is intended to notify the student (and/or other campus services) of their progress. The Soar to Success team will send out progress surveys a few weeks after the start of the course (the date of survey deployment will be different for full term, 8W1, and 8W2 courses) prompting faculty to identify students who may be in need of help in their courses. The surveys will remain open for a couple of weeks. Faculty will receive an email, to their Los Rios email account, notifying them the survey is open and providing a link to complete the survey. A follow up reminder email will also go out prior to the survey closing.

Who Sees What?

Below are the tracking items and the message that students see in Starfish. The green highlighted text below is where any custom note or message from the faculty would appear in the email template.

Tracking Item Message to Students

[College] Good Job!
(Grade of A, B)

From
noreply@losrios.edu

Reply To
REPLACE.THIS@yourschool.edu

Subject
[Starfish] Kudos! Keep up the good work from [College]!

Dear Rachel,

Great Effort!

Has maintained a 98% in the class.

I appreciate your efforts which are contributing to your success. Keep it up!

Sincerely,

[College]

[College] Satisfactory Progress
(Grade of C)

Dear Rachel,

Your professor has indicated that you are currently performing at a satisfactory level in your course. You are encouraged to contact your professor if you need help or have any questions.

Additional Comments: Rachel missed 3 classes this month.

[College] Must Improve to Pass
(Grade of D, F)

From
noreply@losrios.edu

Reply To
REPLACE.THIS@yourschool.edu

Subject
[Starfish] Immediate help needed in your Introduction to Microbiology class!

Dear Rachel,

You are currently not progressing to receive a passing grade in your  Introduction to Microbiology class, and I want to help you succeed. It is common for students to encounter challenges in courses and overcome them by enacting a plan for success. 

Rachel missed 3 classes this month.

Students who use campus services are more likely to be successful. You are encouraged to check out your connections by logging into My Success Network and also some services available to you in My Services. We are here to help!

Sincerely,

[College]

[College] Attendance Concerns

From
noreply@losrios.edu

Reply To
REPLACE.THIS@yourschool.edu

Subject
[Starfish] We have missed you in all or part of your Introduction to Microbiology class.

Dear Rachel,

Attendance, punctuality, and meeting deadlines is vital to your academic success.

Rachel missed 3 classes this month.

Students who use campus services are more likely to be successful. You are encouraged to check out your connections by logging into My Success Network and also some services available to you in My Services. We are here to help!

Sincerely,

[College] 

[College] Connect with Your Instructor

From
noreply@losrios.edu

Reply To
REPLACE.THIS@yourschool.edu

Subject
[Starfish] Connect for Academic Support in your Introduction to Microbiology class.

Dear Rachel,

I'm writing because I want to discuss your attendance, assignments or participation in class. Your success is important to me. Please contact me by email or phone. 

Additional Notes: Rachel missed 3 classes this month.
Due Date: 4/27/2014 9:00 PM PDT

Your classmates have found also helpful connections in their My Success Network in Starfish. Check it out!

Sincerely,

Yolanda Gold

Students do NOT get a message and do NOT see:

  • [College] General Referral